Kristian of Marshall Boiler Services

Every so often, we feature a Q&A with a Now Storage customer to find out more about them and why they use self-storage. 

Today, we’re talking to one of our business customers, Kristian of Marshall Boiler Services about why he uses Now Storage Ross On Wye and how it benefits his business.

1. How long have you been storing with us?

I’ve been storing with Now Storage since November 2020.

2. How did you find the booking and moving in process?

It was simple and easy to navigate. Moving in was very straight forward with little to no hassle at all, which was essential as a busy business with limited time.

3. Why do you use storage?

I use storage for the tools I don’t need in the van for the day-to-day running of my business. I also store parts and fittings for the same reason. This gives me peace of mind because I know they’re in a secure location until I next need them, rather than worrying about them being left in my van – not to mention the space it saves. 

Storing tools is one reason businesses use self-storage – check out our blog covering more reasons businesses use self-storage.

4. Is there anything we can do differently to improve?

I honestly can’t think of any areas Now Storage could improve on. 

5. Has your storage unit lived up to your expectations?

Yes – it’s surpassed them, in fact!

6. Would you recommend now storage to others?

I’d definitely recommend to anyone looking for a storage unit. The access to the site is very simple and easy to use. The floodlighting is really good which makes it feel extremely secure. The site is always clean, too.

Marshall Boiler Services is based in Ross On Wye and provides a boiler installation and repair service. For help with your boiler, please contact Kristian on 07399446040.

Need to store tools or other business equipment? Get in touch with the friendly Now Storage team on

Call 0800-0787-110 or email Not in Ross On Wye? Not to worry – take a look at all of our storage facility locations.

Introducing Hereford self-storage

Based in or around Hereford and need more space? Now Storage is here to help with a brand new self-storage facility!

Located close to the A438 and A49 – and just one minute from Whitecross High School – Now Storage Hereford is conveniently located and easily accessible.

Say ‘hello’ to extra space…

Storage units come in a variety of different sizes to suit your needs (we’re on hand to advise if needed). All units are steel constructed so you can rest assured that they’re fit for purpose and will house your belongings safely so they leave the unit in the same condition they went in. Plus, enjoy competitive pricing as standard – and no deposit!

Don’t miss our tips on getting the best value out of your storage.

Domestic self-storage

Lack of space in homes is a growing problem – we’re a nation of hoarders! Whether you need a bit of extra space to help with decluttering, have seasonal items you’d like to store, or need storage while moving house, Now Storage is here to help.

Business self-storage

Storing extra stock, running an online business and downsizing business premises are just some of the reasons businesses use Now Storage… Here are some more reasons!

Watch out short video on how it works.

Why Now Storage?

• Drive straight up to your unit – easy loading/unloading
• Rent your unit(s) for as long as you need – short term or long term
• No lengthy contracts – just seven days’ notice to vacate
• Extended opening hours – open 6am-10pm, so you can pop by whenever is convenient
• Open 7 days a week – access your unit every day if you need to!
• Secure site – CCTV monitored 24/7 with access control so you know your belongings are safe at all times
• Free padlock – yours to keep and the only keyholder

Plus, you’ll benefit from our customer service – just read our reviews!

We look forward to welcoming you to Hereford self-storage soon! Any questions in the meantime, don’t hesitate to contact the friendly Now Storage team on Call 01432-483-132 or email

PS – need storage but not in the Hereford area? You’ll also find Now Storage in… Basingtoke, Newbury, Oswestry, Pershore, Reading, Rogiet, Ross-on-Wye, Swindon, Winchester and Hereford!

Self-storage FAQs

Have a question about storing with us? Here are some of the most common self-storage questions we get asked…

Is payment four-weekly or monthly?

Four-weekly. For more information, please see our Terms & Conditions.

What’s the minimum storage rental period?

Four weeks. For more information, please see our Terms & Conditions.

Do I need to buy my own padlock?

No, we’ll provide you with a padlock and key at no extra charge. You’ll be the only key holder – peace of mind your belongings will be accessible by you and only you.

Do I need to pay a deposit?

No, there are no deposits and you’ll be charged from your move-in date, not your reservation date.

How/when will I receive my refund?

We’ll ask you to complete a move out form with your bank details. We’ll then process your refund and your money will be returned via BACs within 3-5 working days of your move out date.

Do I have to have insurance?

Insurance is required on all storage units where it’s through Now Storage starting from £2 per week. If you’re using home/business insurance we’ll require a policy number. Insurance can be waived if absolutely necessary but you’ll need to sign a declaration agreeing to sole responsibility for all items stored.

How do I cancel or change my storage rental dates?

Please call the office on 0800 0787 110 with any changes to be made.

I know I need storage. How does it work?

It’s as simple as 1, 2, 3. See our ‘how it works’ page.

Are your storage sites secure?

Security is our top priority – all our sites are CCTV monitored 24/7 and access controlled so only authorised users are able to enter.

How can I get a quote for storage?

You can get an instant quote via our website using our quote generator or you can phone the office on 0800 0787 110 and we’ll be happy to provide a quote.

How do I book my storage?

You can book online or you can call the office on 0800 0787 110 and we’ll be happy to book your storage over the phone.

Are there any limitations on what I can store?

While there are a wealth of items you can store, there are certain items you aren’t allowed to store. Please take a look at our list of prohibited items.

How secure are the units?

All our units are constructed from solid steel, complete with hardwood floors and ventilation – so you can rest assured your belongings will be safe and protected from thieves and the elements.

When can I access my belongings?

All our sites are open seven days a week. Please refer to individual sites for opening hours… Basingstoke, Newbury, Newent, Oswestry, Pershore, Reading, Rogiet, Ross-on-Wye, Swindon and Winchester.

More questions? Please contact the friendly Now Storage team on 0800 0787 110 or email

Introducing Newent self-storage

Live in or around the Newent area and short of space? Look no further! Now Storage Newent is now open and here to solve your storage needs! Easily accessible from the A40 or M50, close to Ross-on-Wye and Gorsley and just five minutes from Newent town centre, Newent self-storage couldn’t be more conveniently placed for residents and businesses in the area.

Say ‘hello’ to extra space…

Now Storage units come in a variety of different sizes to suit your needs. They’re steel constructed which means a) they’re sturdy and secure so your belongings will be safe and b) they’re built to withstand the elements so you can rest assured your belongings will come out of storage in the same condition they went in… Personal or business use

Households and businesses alike sometimes need a little extra room to breathe… Whether you need to store personal belongings in a house move, or you need to store extra stock, Now Storage offer flexible and affordable options – there to fit around you and your needs.

How it works

It couldn’t be easier! Choose the size you need using our handy storage calculator – or we’re on hand to advise. Then book your storage. That’s it! Drive up to your unit and start unloading.

Watch our short video for more information and don’t miss our tips on getting the best value out of your storage.

Why Now Storage?

· Drive up access – loading and unloading couldn’t be easier

· Secure site – CCTV monitored 24/7 with access control so you know your belongings are safe at all times

· Free padlock – you’re the only keyholder to your unit(s)

· Open 7 days a week – so you can access your unit(s) whenever is convenient

· Extended opening hours – visit your unit from early morning to late evening

· No lengthy contracts – short term or long term storage with just 7 days’ notice to vacate

· Competitive pricing – because affordable storage is a necessity

· No deposit required – yes, you read correctly! Plus, you’ll receive excellent customer service throughout. Don’t take our word for it – read our customer reviews!

We look forward to welcoming you to Newent self-storage! To find out more, contact the friendly Now Storage team on 01531-592-015 or email

PS – need storage but not in the Newent area? You’ll also find Now Storage in… Basingtoke, Newbury, Oswestry, Pershore, Reading, Rogiet, Ross-on-Wye, Swindon, Winchester and Hereford!

7 reasons businesses use self-storage

Self-storage is not only popular with domestic customers, it’s also popular with businesses. We’re here to share just some of the reasons businesses choose to use self-storage and how it could benefit your business, too!

1. Running an online business

Running an online business has many perks – for one you can run your business from home with few overheads. But one of the downsides is the lack of space you’ll likely have for managing stock and chances are you won’t want it getting in the way of your home life. This is where self-storage comes and saves the day offering flexibility!

2. Storing extra stock

If you have a physical store or shop and lack extra storage space you can be left working in a crowded space which isn’t good for anyone. Self-storage offers a flexible storage option for when you need more space – whether on a long term or short term basis. Now Storage’s business self-storage is flexible around you – choose how much space you need and for how long.

3. Storing equipment and furniture during an office move

Moving offices from one location to another might not happen in one go so self-storage is a handy solution while you’re in a transition phase, giving you more time to organise your new space.

4. Downsizing business premises

Office space comes with significant costs and with remote working more possible than ever before, you might be looking to downsize your business premises. Self-storage is a great option where you have surplus office equipment that you need to hold onto – there to access whenever you need them.

5. Storing seasonal stock

Self-storage is ideal for seasonal marketing collateral or promotional items that you only need once a year or so. With a good labelling system you can store them away neatly, ready to access when needed. It’s also ideal for storing event marketing materials that you only need to access a couple of times a year, saving space on your premises while keeping everything organised.

6. Archive and document storage

While we’re in an ever-digital world, there are still certain requirements where you’ll need to keep hold of documents and paperwork for a certain length of time. The problem is they take up space. Self-storage allows you to securely store them away for as long as the business requires, without using precious office space.

7. Storing tools, machinery and equipment

Bulky items like tools, machinery and equipment easily get in the way so having your own self-storage unit(s) where you can securely store items is a reliable option and brings businesses peace of mind.

Contact the friendly Now Storage team to find out more about the benefits of business storage, available in Basingstoke, Newbury, Oswestry, Pershore, Reading, Rogiet, Ross on Wye, Swindon and Winchester.

7 considerations before using self storage

Thinking of storing your items in self storage? Here are seven considerations so you get the most for your money and can store with peace of mind.

1. How long you’ll need to store your items for

How long will you need storage for? A month? Six months? Longer? Before signing on the dotted line, check the terms to avoid getting into a lengthy contract you don’t need. Reputable storage companies will be transparent about the terms of your contract. Now Storage offer flexible, long-term and short-term storage and will never tie you into lengthy contracts – you only pay for what you use.

2. How secure is the facility?

The idea of leaving your goods away from your home or business can be daunting, and understandably so. You want to know your belongings will be safe and secure at all times. Before choosing your self storage provider check what security measures are in place. Any credible self storage company will have no problem showing you. Now Storage is no different, offering peace of mind with 24/7 CCTV across all sites, along with secure access control and floodlighting.

3. How often you’ll need to access your belongings

Check the self storage access hours are convenient. The last thing you want to find is that you can’t access when you need to! At Now Storage you can access your unit a minimum of 12 hours a day, 7 days a week – check individual sites for access hours.

4. How trustworthy is the self storage company?

The best way to tell if a self storage company is reputable? Look at customer feedback and reviews. A dependable company will be able to show you their customer reviews without hesitation.

5. Are the storage units fit for purpose?

You want your belongings to come out of storage the same condition they went it, so check that the quality of the units at your chosen storage site are in good condition. It’s also a good opportunity to check you’re getting the right size unit for what you need. Now Storage offers units in a wide variety of sizes, made from solid steel and benefitting from a hard, wooden floor and ventilation – peace of mind your items will be protected throughout their stay.

6. What you can and can’t store

There are strict rules when it comes to what you can and can’t store in self storage, so ask your storage provider if you’re not sure. Take a look at the list of items you can’t (and can!) store at Now Storage.

7. Getting items ready for storage

Preparing and organising your items properly will mean you get the best value from your storage. Take a look at our guide on how to pick, prepare, pack and place your belongings to help you save time, space and money.

Ready to move your belongings into storage? Whether you need storage in Basingstoke, Newbury, Oswestry, Pershore, Reading, Rogiet, Ross on Wye, Swindon or Winchester, contact the friendly Now Storage team on 0800 0787 110 or email

How to maximise space in your home office

How to maximise space in your home office

With more and more of us working from home, creating a comfortable work environment has never been so necessary. Here are five tips to maximise space in your home office so you can work at your most productive.

1. Declutter

As the saying goes, tidy home (or office!), tidy mind.

You might not have a dedicated home office – perhaps you’re working in your spare room, in the hallway or a nook of the dining room… whatever office space you have, clear it of clutter and get rid of anything you don’t use or need.

If you want to keep furniture or other belongings in the long term, why not put them safely into self-storage until you need them?

2. Choose furniture wisely

One of the biggest mistakes people make with home offices is buying a mammoth desk that swamps the room/space! So, what are your options?

Built-in desks are ideal because you can tailor them to fit the space you have. Adjustable desks offer more flexibility where you don’t have a dedicated office space – from pull-out to fold-away or desks with fitted shelving to name a few. Then there are corner desks…

Multipurpose furniture will help you further maximise space – decorative storage boxes that fit neatly under your desk, underbed/chair storage or even desks with hidden compartments – there are lots of ways storage can be cleverly concealed to maximise space.

The priority for any home office is that it’s practical – a comfy chair with support is a must so explore the options to find the right balance of comfort and size.

3. Use wall space

When you don’t have much space on the ground, walls offer lots of potential.

Shelving is a great way to keep the floor clear and your desk clutter-free, ideal for storing files, folders, boxes and books – whether fixed to the walls or freestanding. Display boards give you a place to pin papers and reminders without claiming your desk space. You can even hang desk tidies from the wall to keep your office essentials organised and within easy reach.

4. Be creative

The joy of working from your home is that it’s YOUR space! There are no rules about the home office design so make it a welcoming space that you enjoy spending time in. Look around at what’s already in your home – could you upcycle or adapt furniture for your office space to avoid buying more? Let your creative juices flow.

5. Access extra storage

Self-storage is a great alternative for home office overflow – whether you’re an online business needing to store stock long term or a remote office worker needing to store household items in the short term. At Now Storage you can store items for as long as you need and without lengthy contracts – simple!

There are plenty of ways to maximise space in your home office when you think outside the box! Need extra space? Contact the friendly Now Storage team by emailing or phoning 0800 0787 110.

Our self-storage facilities are located in Basingstoke, Newbury, Oswestry, Pershore, Reading, Rogiet, Ross on Wye, Swindon and Winchester.


Keeping your cool in the midst of a kitchen renovation

A kitchen renovation sounds like the perfect nightmare for anyone. Even if you live alone, coping without a hob, oven, and the drinking water tap can be too much to bear – and let’s not even start on the logistics of the washing up! What you need is a plan that doesn’t involve expensive restaurant bills every night of the week… 

Is it possible to survive? Yep! And here’s how…

1. Pack up your kitchen

When the renovation start date has been confirmed it’s time to clear everything out that you want to keep, putting only the essentials aside. Everything else should be packed and moved out to keep your home as clear as possible – self-storage facilities are perfect for short term (or longer term) storage needs.

Allow plenty of time so you can pack methodically. A kitchen renovation is the ideal opportunity to declutter so you don’t end up storing items you no longer use or need. If you no longer need an item consider recycling it, giving it to charity, or throwing it in the bin. 

2. Create a temporary kitchen

Choose another room where you can set up a temporary kitchen and get your fridge, kettle and/or camping stove up and running. This will become your haven when the work begins so gather your essentials and settle in. When the work starts, keep the doors shut to reduce the amount of dust travelling and to keep the heat in.

3. Keep your essentials handy

Think about what you use in your kitchen on a daily basis without fail – these are your essentials. 

What’s the top essential? Water. You’ll need plenty of bottles of drinking water in reserve while the renovation takes place as it’s likely your water supply will need to be switched off for a day or two during the work. What about washing up? Use a washing up bowl and a kettle for the hot water – which means keeping washing up, a sponge and tea towel handy. 

Keep other essentials to a minimum to avoid clutter – a few plates, mugs and enough cutlery to get you by, along with a handful of cupboard staples like oil, salt, pepper and canned supplies. It’s amazing how resourceful you can be when needs must!

4. Plan alternatives

It’s time to accept that it won’t be ‘business as usual’ when it comes to preparing and cooking food – but luckily, it’s only temporary! Make a list of the alternatives you’re happy to indulge in and create a rough meal plan for the duration of the renovation process. This might include the odd takeaway or meal out or eating with friends and family. 

Alternatively, make the most of your freezer and get batch cooking to minimise the food preparation process.

5. Don’t forget your laundry!

Many kitchens are also the home of the washing machine. Launderettes are one solution, although there are only a handful around these days (collection services are often available). Why not ask a neighbour or friend if it’s OK to use theirs a couple of times? You can invite them round for a meal in your sparkly, new kitchen when it’s finished to say ‘thank you’!

When your kitchen is back, you’ll forget all about living in a building site for so long – it’ll all be worth it! For your kitchen renovation storage needs, get in touch with the friendly Now Storage team by emailing or phoning 0800 0787 110. For more advice, check out our blog on how to prepare for a renovation: decorating.


Preparation for home renovation: decorating

Renovating or decorating your home is an exciting time, but one that creates LOTS of work. And most of this work begins before you even think about picking up a paintbrush… 

So, how can you best prepare your home? We’re going to take you through a few steps to make the rest of the project easier to complete. So, what are you waiting for? It’s time to get started!

1. Consolidate a plan

Before you get stuck into the project, create a plan. We can’t emphasise this enough! You should know the order you’ll tackle your jobs and have a rough timeline for completion (we all know renovation projects rarely run on time!). 

List the tasks so you can see what lies ahead and foresee any potential holdups. For example, it makes practical sense to do all of your painting before replacing carpets. Will you need to bring in any experts to help, like plumbers and/or electricians? If so, it’s worth booking them in ahead of time. What supplies will you need and how easy are they to get hold of? The last thing you want is to realise you’re out of paint right before you finish the project… The more robust the plan at this stage, the better. Fortunately, there’s plenty of advice out there to help you plan like a pro.

2. Clear the rooms

When you’re decorating a home, having to do it around your furniture and other items can be difficult. Unfortunately, not many people have the luxury of spare space to store bulky things like this without making other aspects of life more disrupted than they already are… not to mention the health and safety hazards it creates. 

Clear the rooms as much as you can by moving items into other rooms and any shed/garage space you may have. Protect any furniture that can’t be moved with sheets and/or clear covers, so they don’t get damaged in the decorating process. 

If these aren’t feasible, consider using self-storage as an alternative – store all your furniture away until you need it again to give you the space you need. You can use it for as long as you need, which is handy for renovation projects which take longer than first anticipated (and you have the added peace of mind of 24/7 CCTV at all of our self-storage sites).

3. Clean the house

When you paint, you need a clean surface to apply the paint to. But the problem when you renovate is that dust and other debris moves around your home. It can feel like you’re forever chasing dust as it travels from room to room! As counterproductive as it might feel at the time, clean rooms are essential for clean walls. Whether it’s you or a job you allocate to someone else, don’t miss this step!

Ready to decorate? If you need flexible self-storage during the renovation process, get in touch with the friendly Now Storage team by emailing or phoning 0800 0787 110. Renovating your office? We can help with business storage too!


Middle Moving Syndrome

Moving properties is a bit like navigating a journey from A to B. You’ve got it all mapped out and you know where you want to end up, but sometimes you get stuck in the middle. ‘A’ is finding the right house and selling your old one and ‘B’ is moving in and getting settled. But, what about the grey area in the middle (or, as we call it, the ‘middle moving syndrome’)? What if the A to B transition isn’t seamless? 

The good news is avoiding a sticky middle is possible as long as you understand the tricks of the trade. Here are the basics…

1. Synchronise buying and selling

To afford a new home, you’ll likely have to sell your current one (unless you’re in a very fortunate position). But often, homeowners don’t sync the process and end up with nowhere to stay until the deal is completed. The last thing anyone wants is to be without a home so both transactions have to go through simultaneously. 

Because you’re not in control, it can be a daunting task but there are solutions to help synchronise the process. One solution is to use the same bank for buying and selling to limit confusion and speed up the process. Another solution is to ask the estate agents to work together and not waste time. Take a look at our blog for more moving mistakes and how to avoid them.

2. Have a Plan B

Even when you try to finalise both deals as quickly as possible it doesn’t always work out that way. A contingency plan is the only way to ensure there’s a place for you and your family to stay while you move into your new home. 

So, what’s your Plan B? Could you stay with family or friends? If not, what rental opportunities are available in the area? Could you still commute to work easily? Hopefully you won’t need to resort to Plan B but having one in place will bring peace of mind should Plan A not map out as you’d hoped. 

3. Reduce clutter

The middle part of the move is when you have to get your belongings from one place to another. Not only can it be difficult and time-consuming, but it’s also expensive. To avoid wasting energy and money, it’s a savvy idea to invest in self-storage while you’re inbetween. The cost is low, which is a bonus, and it helps to reduce the price of a moving truck and movers. It also gives you the opportunity to clean your new property and decide where items will live before moving everything in. Win-win!

4. Think clearly

The middle is the part which is the most stressful. Stress can force us to make bad decisions, and that can exacerbate the situation. Everyone wants the process to be over as quickly as possible, which is why stress-relief is essential (take a look at our blog for tips on dealing with moving stress). Schedule in some time out to give yourself a break from it all – don’t forget, moving house is one of the top life stressors!

Stuck in the middle and need to store your belongings? For flexible and affordable self-storage, get in touch with the friendly, Now Storage team. Or follow us on Facebook and Twitter for the latest news and special offers.